Keeping your institution profile updated is super important! Not only will it make sure your information is visible on your school’s landing page, but it will also enhance your staff and agents’ experience on Trainhub.
📌 Please note: You can only update your school profile if you have an Admin login. Ready? Let’s go!
Steps to Update Your School Profile
- Log in to Trainhub
- Start by logging in with your credentials.
- Switch to Admin View
- Go to the Admin view by clicking the Admin button at the top-right corner of the page, next to your name.

- Access Your School Profile
- Once in Admin view, hover over your name at the top-right corner.
- A window will pop up.

- Click on “My School”
- Select “My School” from the menu.

- Update Your School Profile Information
- You can now update the following details:
- Institution Logo: This logo will appear throughout the platform and on completion certificates.
- Name of the School: Double-check that the correct name of your school is displayed here.
- Website: Add your institution’s website URL—this will be publicly visible on your school’s landing page.
- Promotional Video URL (YouTube/Vimeo): If you have a short promotional video, add the link here! It will be shown on your school’s profile page.
- School Description: Write a brief paragraph describing your school (this is your chance to highlight what makes your institution special).
- Social Media Info: Add your institution’s social media handles (Facebook, Twitter, YouTube, Instagram, LinkedIn) if applicable.
- Current Head Location: Enter the location of your main campus (Country and City). If you have multiple campuses, input your primary campus here.
- Current Locations: Add any other campuses or locations. This will also determine which locations staff can choose when they register on Trainhub. If your staff is in other countries, you can add them here as well.
- Departments: Add the departments your staff will belong to when they register. These departments will be available for them to select during account setup.
- You can now update the following details:
- Save Your Changes
- Once you’ve updated everything, be sure to click Save to confirm your changes!
📌 Pro Tip: Keeping your school profile up to date ensures your staff and agents have the most relevant information, plus it makes your institution look even more professional on Trainhub!